Two findings, two decisions, two owners.
First: 67 practices on Neurality, TrueLark, or Modento are running a live booking widget today — but the OSA catalog still says platform=none. Existing scrapers already cover these vendors. Patch the catalog and 67 practices light up immediately. That's an engineering task, not a vendor decision.
Second: 73 practices have no online booking widget at all. At a conservative 3 new patients per month per practice × $1,200 LTV, that cohort represents roughly $3.15M in unrealised new-patient demand per year. That's a marketing/ops call — does SGA roll out a default booking experience to these practices, or accept the leak?
8 practices on third-party vendors and 91 with unresolvable websites are out of scope of these two recommendations.
| Tier | Cohort | Metric |
|---|---|---|
| SGA-stack — catalog backfill | 67 practices | Zero-code fix |
| Third-party — flag only | 8 practices | Too small to scrape |
| No booking widget — leak | 73 practices | ~$3.15M/yr NP demand |